Operational Management

We work with our clients to maximize the day-to-day efficiency of their business. With our experience in program, cost and contract management, we help clients achieve the best value for money in their operations.

Our operational management services complement our facilities management expertise, providing a greater emphasis on day-to-day efficiency.

Adding value and improving efficiency

We understand that our clients work in highly competitive commercial situations. We know you have to meet high specifications and demanding deadlines in an environment of increasingly stringent legal requirements.

We deliver value throughout your asset’s lifecycle by reducing costs and driving efficiency. Our work helps clients to manage performance, meet milestones and provide the certainty that you are getting the best value from your supply chain.

We believe that driving value throughout your asset’s lifecycle, without losing sight of what motivates consumer spend, significantly contributes toward a successful retail business model and underpins our commitment to clients.

Independent advice and expertise

As independent experts, we provide impartial advice, offering a service tailored to suit the requirements of a particular development or roll-out program. We help clients to prioritize, and to meet key performance indicators and compliance targets.

Our experts usually form part of our clients’ in-house teams, which means we are on hand to provide immediate help and advice in all situations.

We often manage programs of multiple mini-construction projects for retail roll-out projects or rebranding programs. Our objective is to help clients fulfill delivery programs while delivering consistency and continual improvement.

Managing risk and liability

We also ensure full legislative compliance, giving you confidence your business is meeting the highest compliance standards. As a third party, we assess objectively, with no sway from internal drivers. Which means your business will always meet the latest health and safety and building legislation.